FAQs

How to determine what type (32-bit or 64-bit) of software will work on my computer?

Following these steps on a Windows operating system, you can determine whether your computer is 32-bit or 64-bit:

  1. Open the System Information

Open the Start menu, and click on Programs -> Accessories -> System Tools -> System Information

  1. Look in the System Summary

The System Information tool will display detailed information about your Windows operating system.

Once opened it will show the "System Summary" a€“ its an overview of your computer and operating system.

  1. Look for the System Type Item

On the right hand side of the window you will see a list of items. Look for the item called "System Type".

The value of this item will tell you whether your computer is 32-bit or 64-bit:

x86-based PC: Its a 32-bit computer.

x64-based PC: Its a 64-bit computer.

Now you know what system you have and can make the correct choice.

Can I get a discount if I'm going to buy more than one copy of product?

Sure, please just contact our Support team by email support@windboy.net

Will I be able to get technical support?

We will help you to download, install and activate purchased program, but we cannot teach you how to use purchased product.

Is there any membership fees on your website?

No, You don't need to pay any membership fees.

Does your software come with the Certificate of Authenticity (COA)?

OEM version doesn't come with the COA. But you will be able to activate your software and get updates from manufacturer (some software products cannot be updated at all, ask you Support team about these exceptions).

What if I would like to buy software which you don't have in your store?

In case you're not able to find a program in our catalogue, please, contact our Support team. We will try to prepare new release for you.

What if something will be wrong? Will I be able to get a refund?

In the case of unsolvable problems with a software and if our support team will be unable to help, you can get a refund or replacement software (it's up to you which product to choose as replacement)!

I cannot find any info about recent order.

After successful payment you will receive payment confirmation email.

Attention! Some people have trouble receiving our e-mails because automated messages often end up in

spam folders or are blocked by ISP's. In that case, please try to check the SPAM, BULK folders, etc in your email-box.

Is there full versions of software on your website?

Yes we sell only full versions of software!

Do you ship your software on disks?

No, because we sell only digital downloads, but you're able to burn own disk with downloaded file.

What currency is on your website?

US Dollars.

Is there any additional charges for software?

No.

Will I be able to download purchased software in the future again (in case PC crash)?

Sure you will be able to download your software again, just contact our support and ask them to reactivate your links.

Which Hardware Requirements is needed to get your software installed?

You're able to find Hardware Requirements in description which comes with each product in our store.

On how many computers can I install purchased software?

You're able to install this software only on ONE computer at a time.